Contact us today using the form below to start the process of your claim or for any other queries.

Many answers to enquiries can be found in our Support Centre, please ensure to check there prior to filling in the contact form below. 

If your query is specifically regarding a claim update, the majority of claims are processed by HMRC within 8-12 weeks, however, they can occasionally take longer if there are any delays. Our team will ensure your claim is actioned as quickly as possible and we will let you know as soon as we have any updates. Please wait at least 8 weeks before enquiring for a claim update. 

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I would like to cancel

I wish to update my details

I am trying to provide my payment details

I would like to make a claim

I would like to make a complaint

I would like to enquire about something else

HMRC have advised you have a cheque

Once we have received your cheque from HMRC, our finance team will bank this. Once this clears, we will deduct our fee (as per our terms of engagement) and we will send a payment instruction form via SMS and/or Email link. Upon completion of this instruction form we will issue your refund to you within 5 working days.

For more information please see our support centre prior to submitting this form.

I would like a claim update

The majority of claims are processed by HMRC within 8-12 weeks, however, they can occasionally take longer if there are any delays. Our team will ensure your claim is actioned as quickly as possible and we will let you know as soon as we have any updates. If you claim is outside of the 8-12 week HMRC timescale, we will be in touch with an update in due course.

For more information please see our support centre prior to submitting this form.

I would like to discuss the letter I have received from HMRC

Please attach a copy of all the relevant documentation you have received from HMRC to help us investigate this further for you. The system will accept 5 files, the total size of all files together must not exceed 15MB

I wish to discuss my 64-8

For more information please see our support centre prior to submitting this form.

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