Many answers to enquiries can be found in our Support Centre, please ensure to check there prior to filling in the contact form below.
If your query is specifically regarding a claim update, the majority of claims are processed by HMRC within 8-12 weeks, however, they can occasionally take longer if there are any delays. Our team will ensure your claim is actioned as quickly as possible and we will let you know as soon as we have any updates. Please wait at least 8 weeks before enquiring for a claim update.
Then Tax Refunds Ltd., Maling Exchange, Hoults Yard, Walker Road, Newcastle upon Tyne, NE6 2HL